Which statement demonstrates reflective listening when a client discusses worries?

• A. I understand you are worried.
• B. That sounds like you are worried.
• C. Tell me more.
• D. Everything will be fine.

Answer: (B)

Reflective listening is about mirroring back what the client is feeling and saying to show you’re accurately hearing them. The statement that says, “That sounds like you are worried,” does this by labeling the emotion (worried) and tying it directly to what the client just shared. It confirms your interpretation and invites the client to expand, which helps build trust and safety for further disclosure.

Other approaches miss that reflective cue: simply saying you understand can feel a bit general, an invitation like “Tell me more” opens the conversation but doesn’t reflect the emotion, and telling them everything will be fine minimizes the worry instead of validating it.