A home care nurse makes a new-baby visit that lasts two and a half hours because the parents are very detailed in sharing information and asking questions. Which intervention would be therapeutic?

• A. Schedule less time for the next visit
• B. Focus only on medical data
• C. Ask fewer questions next time
• D. Block out more time for the next visit and schedule a follow-up to assess coping and anxiety

Answer: (D)

Therapeutic communication with new parents involves addressing both practical needs and emotional coping, recognizing that parental anxiety and adjustment impact infant care. Blocking out more time for the next visit and scheduling a follow-up to assess coping and anxiety directly supports this.

Why this is best: giving extra time shows the nurse values the parents’ need to share details and ask questions, which builds trust and ensures understanding. A dedicated follow-up to assess coping and anxiety allows early identification of stress, fear, or mood concerns that could affect caregiving and infant safety. It also opens the door to anticipatory guidance, bonding support, and referrals if additional help is needed. This approach aligns with family-centered care by prioritizing the parents’ emotional well-being alongside medical data.

Why the other options fit less well: rushing the visit would likely leave parental worries unaddressed; focusing only on medical data ignores psychosocial aspects crucial to new-parent adjustment; asking fewer questions cuts off open communication that helps identify needs and supports.

Overall, the recommended plan reinforces a supportive, ongoing relationship that can improve both parent and infant outcomes.